Course Prerequisite(s)
- Please note that this course has the following prerequisites which must be completed before it can be accessed
- HDIP 010 Hoshin Kanri
About Course
Welcome to unit HDIP011 Facilitating, Coaching and Mentoring for Quality (Diploma in Quality Leadership). Please read this carefully.
The 3 units in the Higher Diploma course as in the Diploma courses are all tutor supported and are externally examined. All units are tested by the submission of a 4,500 word assignment but also include live presentations to DHI staff and being an imaginary presentation to your own Board.
In the Diploma we concentrated on telling the student ‘what is’. In the Higher Diploma we are concerned with enabling the student meet the challenge of ‘How to’. This involves assisting people at all levels in making some quite extensive changes in the ‘way we do things around here’ and this Unit is designed to help you do just that.
After reading this note, before doing anything else, please go to the tab below entitled ‘Additional References’.
This file contains all of the essential information and forms that you will need. Please read the assignment brief for the relevant unit very carefully.
We wish you the very best of luck with this unit.
Course Content
Modules
-
Introduction
-
Section 1 – Quality Manager Becomes Coach and Mentor
-
Section 2 – Creating the Relationship
-
Section 3 – Leadership and Coaching
-
Section 4 – Difference between Coaching and Mentoring
-
Section 5 – Coaching: A Different Kind of Conversation
-
Section 6 – Coaching Mindsets
Student Ratings & Reviews
