About Course
Welcome to unit DIP 001 Introduction to Quality (Diploma/Certificate in Quality Leadership). Please read this carefully.
The 9 units in the Diploma course and the five of the Certificate course are all tutor supported and are externally examined. All units are tested by the submission of a 4,500 word assignment.
After reading this note, before doing anything else, please go to the tab below entitled ‘Additional References’.
This file contains all of the essential information and forms that you will need. Please read the assignment brief for the relevant unit very carefully.
The first 5 Units and assignments are common to both the Diploma in Quality Leadership and the Certificate in Quality Leadership. The ‘Certificate course’ is Completed when you have received your marks for Unit 005.
If you are studying for the Diploma, simply continue through to Unit 9.
On payment of the fee for Unit 1 Students will be provided with a purpose made ring binder large enough to contain all units.
We wish you the very best of luck with this unit.
Course Content
Modules
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Introduction
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Section 1 Understanding Quality
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Section 2 The History of Quality Management
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Section 3 The Cost of Poor Quality
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Section 4 Quality Planning
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Section 5 Product Recall
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Section 6 Quality Control
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Section 7 Quality Improvement
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Section 8 Management Principles
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Section 9 PDCA
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Section 10 Process Design
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Section 11 Customer Satisfaction
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Assignment Unit 1 Diploma
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